Regional Support Hub Officer

6 month contract, full time 35 hours a week. We welcome applications to job-share or work flexible hours to accommodate caring responsibilities.

£19,800 - £25,300 depending on experience and relevant qualifications

Working from home, or from our Dudley office.

Role description

  • You will work with the Hub Co-ordinator to identify local support and information needs and facilitate access to new support groups locally and to Ovacome central support services (telephone, Zoom, instant chat, forum ). You will undertake background/scoping research collation as required to ensure that our work is evidenced based, targeted and effective in enabling access by those who would most benefit from the support that we provide.
  • You will work across the whole staff team to support the development of new information resources and support on a wide range of ovarian cancer issues, including broader subjects around living with cancer, ensuring that all information is evidence based and up-to-date.
  • You will proactively identify opportunities to expand and fund our work, record these contacts and pass them on promptly to other staff members.
  • You will assist in the day-to-day administration of the West Midlands Support Hub, including the development of organising new support groups and resources.
  • You will have responsibility for ensuring that accessible community and information resources are created and disseminated to community groups and individuals.
  • You will help organise Ovacome support groups and local events as required.
  • You will work collaboratively with local charities and healthcare providers to ensure clear communication and networking for the benefit of those affected by ovarian cancer.
  • You will keep, full, accurate, contemporaneous records of all enquiries and actions following Ovacome policies and procedures, including confidentiality and data protection.
  • You will maintain and update records on the Ovacome database.
  • You will assist the Hub Co-ordinator in the production of regular reports.
  • You will work with the wider team to ensure that our support services are accessible to all communities and individuals to ensure that no-one is left behind.

How to apply

Download the full job pack below for further information and person specifications. To apply, send your CV a supporting statement (no more than two sides of A4) clearly outlining why you are interested in the role and how you meet the essential and desirable elements of the person specification to [email protected] .

Closing date for applications will be 17 July 2020. However, we will be conducting initial stage interviews on a rolling basis and reserve the right to cut short the application deadline, so please do not delay in submitting your application.
The interview process will be two stages:

  1. A short 30 minute initial interview on the phone or via Zoom, to be organised at a mutually convenient time.
  2. A full 45 minute interview with an administrative task (60 mins in total). These will be organised in the second half of July. Dates TBC.

Download job pack