Contact our support line

You can call the Ovacome support line on 0800 008 7054.
We are open Monday to Friday, 10am to 5pm.

The Ovacome support team are here to talk things through when you're feeling overwhelmed. We're here to support you, provide information or just for a friendly chat.

We support anyone affected by ovarian cancer - this includes family members and friends, those at risk, and health care professionals. When you're caring for someone with cancer it's important that you're supported too. 

You can also call our support line if you're worried about symptoms and would like more information about some of the common signs of ovarian cancer.

Ways to get in touch

• Call us on Freephone* 0800 008 7054
• Email us at support@ovacome.org.uk 
• Send us a message through the instant chat box at the bottom of your screen
• Send us a text message, using SMS or Whatsapp, on 07503 682 311.

*It's free to call this number if you are within the UK and are calling from a mobile network or consumer landline. If you are calling from a business phone, you should check with your provider whether there will be a charge for calling numbers starting with 0800. We can take international calls, but you will be charged a fee, depending on your service provider. To call us from abroad, dial 0044 800 008 7054.

"[Ovacome] have always taken the time to talk to me. I always come off the call feeling better, feeling lighter, and feeling that someone has really listened to me and my concerns."

Support line information

You do not have to give us any personal identifying information about yourself when you call. Any contact with the support service is treated confidentially.

If you leave us a message we will aim to reply within two working days. We will always respond to any messages left so please leave a voicemail if you would like us to call you back. We do not return missed calls unless there is a voicemail message asking us to do so. 

Please note that we are not able to offer medical advice or interpret test results. You can read our Support Service Standards here.

The Ovacome support line is closed on Saturdays, Sundays and bank holidays, but there are other places you can go for support.

You can call the Macmillan Cancer Support helpline on 0808 808 00 00, seven days a week, 8am-8pm.

24- hour services:

• NHS 111 on 111 for England
• NHS Direct Wales on 0845 4647 for Wales
• NHS 24 on 111 in Scotland
• Samaritans on 116 123

Information collection and storage

The Ovacome support service will only ask you for the information we need in order to provide the service you have requested. This may include:

• your name
• your contact details

But we may request other information where it will help us answer your queries, such as:

• your diagnosis
• treatment details
• where in the country you live

Support records are kept in a secure central Ovacome system with restricted access. Only the support team and safeguarding officers can access the records, which they will do only on a need to know basis.

Your information will not be shared with other organisations, unless we believe you are at risk of harm. Support service internal reporting is done with overall numbers and not with any service users personal details.

If you have any questions about support service record keeping, you can contact our support team on 0800 008 7054 Monday-Friday 10am-5pm.

Thanks to Beat:Cancer for funding our support line.

Additional support services